WHAT IS YOUR SHIPPING POLICY?
SHIPPING PRINTS: We will ship your order for FREE within the contiguous US (lower 48 states). For expedited shipping, we will choose the most cost-effective shipping carrier based on the items ordered and their destination. Standard shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
EXPEDITED SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Gound Shipping |
|2-Day Shipping*||Overnight Shipping*||International Shipping Charge*|
** Expedited Shipping Oversize: Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges due to crating and freight charges. All charges will be at actual cost for expedited shipping. Ground shipping is at no charge in the lower 48 states (contiguous US).
Large Size Products and Crating Policies: Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated and may take longer than normal.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is FREE and sent via USPS. We cannot guarantee shipping times to APOs.
Other: Requests for shipping outside of the contiguous United States, other types of shipping, and expedited shipping will be charged at actual cost.
Duties and Taxes: We are not responsible for duties and taxes required for international shipping.
International: Shipping Quotes are available for orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
SHIPPING ORIGINAL ARTWORK: **Free Shipping on original artwork in the contiguous US** Outside the contiguous US, contact the studio for a quote. Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
We are committed to quality and your satisfaction is 100% guaranteed.
If for any reason you are not completely satisfied with the of your artwork, you may return it within 14 days of receipt and receive a free replacement or a full refund for the price of the product. The artwork must be returned, undamaged. Return shipping cost is at the customer’s expense; and we ask that you insure the artwork for return. We cannot accept returns on giftcards, custom artwork, or commissions.
WHAT IF MY PRINT ARRIVES DAMAGED?
if your print arrives at your door and the box is damaged, please contact me immediately. Before opening your order, YOU MUST PHOTOGRAPH the damaged package. Then open the package to see if your artwork is damaged. Often, despite damage to the box, the print is in good condition. However, if it is damaged, please photograph the damage and email me the photo. I will then begin the shipping claim and start your replacement order.
CAN I CANCEL MY ORDER?
Once your order is in production, we may not be able to cancel it. If you need to cancel or modify your order contact me as soon as possible at firstname.lastname@example.org
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
Contact me immediately if there is a problem with your order. I will contact you with instructions to return your package.
WHO should i CONTACT?
You can reach out at any time by email at email@example.com
do you work with art consultants and interior designers?
I have worked on many corporate and residential projects over the years. Call 602-819-7199 or email me to discuss your project.
DO YOU WHOLESALE YOUR WORK TO RETAIL OUTLETS
Yes, I have several stores that carry my work. Call 602-819-7199 or email me to discuss the products you're interested in and we'll see about partnering with your organization.
HOW CAN I KEEP UP WITH YOUR NEW WORK?
An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work!